Terms of Service

Effective date: November 2026

These Terms of Service ("Terms") govern your use of the website synergysource.tech and the services provided by SynergySource ("we," "us," or "our"). By using our website or engaging our services, you agree to these Terms. Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Our Services

SynergySource provides business technology services, which may include website design and hosting, customer relationship management (CRM) setup, business phone and messaging setup, automation, invoicing and payment configuration, and related IT support. The specific services provided to you will be described in a separate proposal, quote, or agreement.

Quotes, Fees, and Payment

Fees for our services are set out in the proposal or agreement provided to you. Unless otherwise stated:

• Setup fees are due before work begins, and monthly service fees begin when your service launches.
• Monthly services are billed on a recurring basis until cancelled.
• Fees are non-refundable except where required by law or expressly agreed in writing.
• Certain third-party costs (such as phone number fees, messaging usage, or software costs) may be passed through to you as described in your agreement.

Cancellation

Unless your agreement states otherwise, monthly services are provided on a month-to-month basis and may be cancelled by either party with reasonable notice. Upon cancellation, your access to services may end, and you are responsible for any fees incurred up to the cancellation date. Setup fees and work already performed are non-refundable.

Your Responsibilities

To provide our services, we may need information, access, and content from you. You agree to:

• Provide accurate information and timely access to accounts, content, and materials we need;
• Ensure you have the rights to any content, logos, images, or materials you provide to us;
• Use the services and any connected systems in compliance with applicable laws, including laws governing marketing, messaging, and consumer communications.

Client Content and Ownership

You retain ownership of the content, data, and materials you provide to us. We retain ownership of our own tools, templates, systems, and methods used to deliver our services. Where we build a website or system for you, ownership and access arrangements will be described in your agreement.

Third-Party Platforms

Our services often rely on third-party platforms and tools. Your use of those platforms may also be subject to their own terms and policies. We are not responsible for the availability, performance, or actions of third-party platforms, and we do not control their pricing or features.

Communications Consent

By providing your contact information, you consent to receive communications from us by phone, text, and email related to our services, as described in our Privacy Policy. You may opt out of non-essential communications at any time.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. While we work hard to deliver reliable, high-quality services, we do not guarantee that services will be uninterrupted, error-free, or that they will produce specific business results, except as expressly stated in your service agreement or in a service guarantee we publish. We disclaim all warranties to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, SynergySource will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, lost data, or business interruption, arising out of or related to our services. Our total liability for any claim relating to our services will not exceed the amount you paid us for the services in the three months preceding the claim.

Indemnification

You agree to indemnify and hold harmless SynergySource from any claims, damages, or expenses arising out of your use of our services, your content, or your violation of these Terms or applicable law.

Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles.

Contact Us

If you have questions about these Terms, please contact us: